Shipping Policy

 

We're excited for you to receive your new Modisa gear! Here's everything you need to know about our shipping process.

 

Processing Time

 

All orders are processed and shipped within 2-3 business days of purchase. Please note that this may be longer during peak seasons, sales, or holidays. We do not ship on weekends or national holidays. You'll receive a confirmation email with a tracking number as soon as your order ships.

 

Shipping Rates & Delivery Time

 

Shipping costs and estimated delivery times are calculated at checkout based on your location and the shipping method you select. We offer several options to best suit your needs.

• Standard Shipping:

  • Estimated Delivery: 5-7 business days

  • Cost: Calculated at checkout

• Expedited Shipping:

  • Estimated Delivery: 2-3 business days

  • Cost: Calculated at checkout

• International Shipping:

  • Estimated Delivery: Varies by country (typically 7-21 business days)

  • Cost: Calculated at checkout

  • Please Note: International customers are responsible for any customs fees, taxes, or duties imposed by their country.

 

Order Tracking

 

Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your package's journey directly on the carrier's website. If you don't receive this email, please check your spam folder or contact our customer care team.

 

Lost or Damaged Packages

 

Modisa is not responsible for packages that are lost or damaged during transit. However, we want to help you. If you encounter an issue, please contact the shipping carrier directly with your tracking number to file a claim. If you need any assistance with this process, don't hesitate to reach out to our customer care team.